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News Achieving high production efficiency with ByStar 12kW

As a forward focused company, Crossmuller is continuously looking at ways to improve the speed of production without impacting the quality of the product. To achieve this, Crossmuller has invested in some of the worlds most advanced technologies, ensuring their customers get the best product the market can offer.

At the front end of their business is their most current acquisition, the Bystronic ByStar Fiber 12kw Laser cutting machine incorporating automated in and out-feeds, enabling the machine to run lightly manned, 24 hours a day. “It’s not just the material thickness we can cut that makes this machine so impressive, rather the pure speed it can operate at, bringing a whole new range of efficiencies,” says the company. 

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“For us, Bystronic has always stood out because of their strong reputation for building reliable, fully-featured products as well as having a solid background of industry knowledge and experience. Their wholly-owned subsidiary servicing the Australasian region meant easy, clear and reliable communication which was invaluable to us here at Crossmuller.”

Local expert support 

Interacting directly with Bystronic has helped foster a high degree of confidence and trust in the company’s products and service, and in turn, created a strong working relationship. Crossmuller says that Bystronic’s dedicated Australian service base means prompt, valuable support for a wide range of after-sales service. This includes installation, training, maintenance, troubleshooting  and repair as well as local phone support (including after hours) and a service team of factory-trained engineers.

Nathan Bajada, Manufacturing Manager for Crossmuller says that “Aside from the Bystronic ByStar Fiber 12kw Laser, our latest range of laser cutting & press braking machines can cut sheet and sectional steel to the tightest of tolerances in a fast, reliable fashion.”  Their team of tradespeople are capable of manufacturing everything from basic industrial fabrications like frames and chutes to high-grade stainless steel products used in both the food and pharmaceutical industries.

Powerful software package  

“One of the most attractive aspects of Bystronic’s range of machines is their powerful suite of software packages. The comprehensively featured but easy-to-use BySoft system, in particular, makes creating and monitoring processes simpler, faster and more efficient than ever before.” Crossmuller design and develop world-class manufacturing facilities from the inside out, meaning they have their own internal engineering capabilities that utilise industry-leading software solutions to ensure they can deliver the most efficient product possible. When complemented with their internal transport and logistics department, Crossmuller provides its customers door to door service, Australia wide. 

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